How to see request connections?

[Sam P]

Using Service Manager is there a way of seeing which requests an employee is a Connection of?   If not is this something that could be added in time?

e.g Susan's Connections

[Sam P]

Would anyone else find this useful, or can anyone tell me if this is already possible?  Thanks

[samwoo]

I think this could possibly be useful... I can't think of any reason right now but I do remember a couple of years or so ago I needed to check for some reason, so I had a write a quick report instead.

+1

[lee mcdermott]

+1

[Sam P]

I keep popping back to this post to see if this would benefit anyone else....we use Connections quite extensively so it would be really valuable to know if there is / could be a way of searching for the tickets that someone is a Connection of..  could this be considered? 

[danb]

We would find this useful, as a new user account would be changed from the requestor (line manager) to the new users name (audit purposes), where as if connections had this feature, we could add the new user as a connection after, which would then be searchable and viewable under them.

Unless this is already possible and our config is not quite right.

[Adrian Simpkins]

+1 here I could see how this would be useful from a full User side if there are any questions around a connection