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Issue: Basic users cannot view/download Documents - can't work out why


Berto2002
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I have uploaded a document to Document Manager, placed it in a Library and given Read access to the whole organisation, and to Basic Users, to the library.

And yet, my Basic users cannot access it. They get a 404 error. The link I am using is the one presented in the document Properties as the Direct link.

Am I doing something wrong or missing a step to make it visible?

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  • Berto2002 changed the title to Issue: Basic users cannot view/download Documents - can't work out why

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