Berto2002 Posted August 25, 2021 Share Posted August 25, 2021 I have uploaded a document to Document Manager, placed it in a Library and given Read access to the whole organisation, and to Basic Users, to the library. And yet, my Basic users cannot access it. They get a 404 error. The link I am using is the one presented in the document Properties as the Direct link. Am I doing something wrong or missing a step to make it visible? Link to comment Share on other sites More sharing options...
Daniel Posted August 27, 2021 Share Posted August 27, 2021 Hi @Berto2002, have Basic Users got "Docmanager Portal" role? Regards, Daniel Link to comment Share on other sites More sharing options...
Berto2002 Posted August 27, 2021 Author Share Posted August 27, 2021 That is exactly what it needed, yes! We had got that far since posting this but thank you for replying. Now added that to our proc for all new user set-up as baseline. 1 Link to comment Share on other sites More sharing options...
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