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Use of Hyperlinks in the description field in a Bulletin on the Employee Portal


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Hi all,

Apologies, if this question has been asked before, but I was unable to find an answer for this question.

In order to so we can capture customer feedback, we are looking to have a pinned bulletin post, on how our customers are finding the use of the employee portal and what we can do as a department to improve the search items etc for our customers.

I'd like to include a link to the catalogue item where they will be submitting their feedback. I also want to include a link to our intranet article where we explain our reasoning behind capturing this feedback and why we want our users to engage with us on this matter.

I've seen there is the employee portal link, which I presume will allow us to link to a catalogue item, but being fairly new to the use of the bulletins. I'm trying to work out if this would fulfil our needs. Is this easy for our wide ranging customer base to access?

Also keen to reach out to other forum members to see if they have had success doing something similar?

Many Thanks

Adam

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