Guest Paul Alexander Posted August 20, 2021 Share Posted August 20, 2021 Hi In Document Manager, if a Doc is locked by someone and i press the 'Request Unlock' button, what should it do please? The person who has locked this doc is away today and I get no feedback or message to say what pressing the button does! Thanks Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 20, 2021 Share Posted August 20, 2021 The "Request Unlock" should send a hornbill notification to the person that has locked the document. Unfortunately, in your case this person is away, as you mention. Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted August 20, 2021 Share Posted August 20, 2021 Hi @James Ainsworth Thank you....could there be some sort of indication that a message/notification has been sent please? I must have pressed it a fair few times this morning so I'm guessing the document owner will wonder what the heck has gone on!! thanks Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 20, 2021 Share Posted August 20, 2021 Hi Paul, I'll feed this back to the development team. Link to comment Share on other sites More sharing options...
TrevorHarris Posted September 1, 2021 Share Posted September 1, 2021 Hi, A popup informing the user that a message has been sent will be introduced in Document Manager release 470 Thanks Trevor Link to comment Share on other sites More sharing options...
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