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Issue with internal user portal


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A few of our users have lost access to the internal portal. If I search in the service portfolio they are not showing and if I try and add them I get the following error

/apps/com.hornbill.core/flowcode/fc_modules/xmlmc.js(189): error X1001: Uncaught EspMethodCall::invoke: Operation[data::entityAddRecord] A database or query error occurred while inserting the primary record data into the database. (table=h_itsm_servicesubscriptions, pk=)

 

Any ideas?

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