Jump to content

Update Request > Service node queries


Martyn Houghton

Recommended Posts

Related to our enhancement request (link below) on Data Query for Services/Catalogs, can I ask for clarification on the logic applied to the Update Request > Service node.

image.png.ea9ab2f979e43c4849e32ea45cf7eec6.png

  • The default 'Service' option is left as the default option of 'Auto' and the Catalog Item is supplied, given the one to one relationship between Catalog and Service will it 'Auto' populate the Service?
  • Will the node have a failure outcome if the co-worker/contact of the request is not subscribed either directly or through there groups/organisation to the service/catalog provided?

Cheers

Martyn

 

Link to comment
Share on other sites

  • 6 months later...

Just in case anyone comes this way, at the moment you cannot specify only a Catalog Name , you have to supply a valid pair of ServiceID and Catalog Name for the node to work. Also Catalog Name does not have to be unique where as CatalogID as per the linked enhancement request below would be.

image.thumb.png.daa74e2774df34623cb368c4c5958ad3.png

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...