Access to raise support calls

[lee mcdermott]

i know this is the wrong area to raise this but wasn't sure where else it would fit.

But is anyone aware of any issues accessing the success\support website https://success.hornbill.com/hornbill/. 

 

I was wanting to log a service request but the site is not accessible.

 

thanks

 

lee

[nasimg]

Same for me - just a blank white screen

Nasim

[nasimg]

Actually working on my personal pc but not work laptop?

Anyone else seeing this.

Nasim

[nasimg]

Try the browser in private/incognito mode (or a different browser) - this allowed me to open the page correctly.

Nasim

[Berto2002]

Just the little logon button at the top

[James Ainsworth]

From what I can gather, this was due to some caching issues.  I believe that if you are still experiencing this, you should now be able to clear your local browser cache to get it working.

Regards,

James