Will J Douglas Posted August 10, 2021 Share Posted August 10, 2021 Hi, When trying to raise a new request I get the following error in Service Manager When raising through Employee Portal it doesn't error but the Hornbill logo just spins and nothing happens. Regards, Will. Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 10, 2021 Share Posted August 10, 2021 Hi Will, We are aware of the issue and will have a fix rolled out shortly. I'll post back once it is in place. Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 10, 2021 Share Posted August 10, 2021 Hi Will, The fix has been rolled out. Can you confirm that you are now able to raise requests? Link to comment Share on other sites More sharing options...
Will J Douglas Posted August 10, 2021 Author Share Posted August 10, 2021 @James, yes all working now. Thanks, Will. Link to comment Share on other sites More sharing options...
Daniella R. Goral Posted August 11, 2021 Share Posted August 11, 2021 @James Ainsworth we have the same problem this morning, and it is still existing in our instance. Help! Link to comment Share on other sites More sharing options...
Steve Giller Posted August 11, 2021 Share Posted August 11, 2021 @Daniella R. Goral This issue should now be resolved in your Instance, please let us know if you have any further issues. Link to comment Share on other sites More sharing options...
Daniella R. Goral Posted August 11, 2021 Share Posted August 11, 2021 @Steve GillerThank you! We can now open incidents. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now