Euan Coleman Posted August 10, 2021 Share Posted August 10, 2021 We are having a major issue this morning in creating new logs for calls that are coming through and getting the error "Progressive capture 'new request' load error! [object Object]" Can we have an urgent update on this as as the morning goes on we wont be able to operate with how the system is currently performing. Thanks Euan Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 10, 2021 Share Posted August 10, 2021 HI Euan, We are aware of the issue and will have a fix rolled out shortly. Hopefully within the next 5 - 10 mins. Link to comment Share on other sites More sharing options...
Euan Coleman Posted August 10, 2021 Author Share Posted August 10, 2021 Hi James, Thanks for the update. Are we any further forward with this yet? Thanks Euan Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 10, 2021 Share Posted August 10, 2021 We have applied a fix to a subset of instances where we are just confirming the fix. Link to comment Share on other sites More sharing options...
Euan Coleman Posted August 10, 2021 Author Share Posted August 10, 2021 Looks to be working now. Will update if there are any further issues with this. Thanks again! Euan Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 10, 2021 Share Posted August 10, 2021 That's great news Euan. Thanks for letting us know. Link to comment Share on other sites More sharing options...
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