Foley Coker Posted August 9, 2021 Posted August 9, 2021 Hi all, is there a current issue with the success site https://success.hornbill.com/hornbill/ has been giving me a blank screen all day and i am unable to report a current issue.
Ann Posted August 9, 2021 Posted August 9, 2021 Afternoon All Hope you are all safe and well. I have looked but have not been able to find anything. I am trying to access the Success Portal but when clicking on the link nothing is happening. Please would it be possible to advise if the link has changed? The link I am using is https://success.hornbill.com/hornbill/ Kind Regards Ann
lee mcdermott Posted August 10, 2021 Posted August 10, 2021 yes me too. sorry just seen thispost and have just raised a new post for the same thing.
Foley Coker Posted August 10, 2021 Author Posted August 10, 2021 hi all, this seems to have since been resolved, and ive been able to access the site.
AlexOnTheHill Posted August 11, 2021 Posted August 11, 2021 I couldn't get in on Chrome but pressing F12, clicking application, storage then clear site data did the trick.
Victor Posted September 22, 2021 Posted September 22, 2021 @Foley Coker @Alberto M @Nikolaj @Ann @AlexOnTheHill @lee mcdermott This thread was posted in a subsection of About the Forum section. Please note this section is specific to our community forum functionality. For any issues or queries about the Hornbill product please use the relevant sub-section from Hornbill Platform and Applications section. I would recommend using the https://community.hornbill.com/forum/137-general-non-product-discussions/ sub-section for any issues with our success portal. Apologies for the lack of response on this, unfortunately the forum section is monitored by a a couple of forum admins and as such it had very limited visibility to Hornbill team. I trust this is no longer an issue so I will lock this thread. If by any chance this is still an issue please create a new thread in the above mentioned area.
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