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Calls submitted without mandatory fields completed


Vikki Cameron
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We've noticed users are able to submit calls without mandatory fields been completed on forms on the Employee Portal. This happens in IE and Edge, although when tested through Chrome it works as it should do and won't allow you to submit the form without completing mandatory fields. Please can this be looked into? Thanks!

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we are experiencing this since the update to the UI, if you have a custom node in a PCF and you have the box ticked for a mandatory field it allows people to bypass and submit the ticket thus breaking BPMs that have decisions that are based on these.

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