Jack_Podmore Posted July 28, 2021 Share Posted July 28, 2021 Hi guys, We have a new user who is unable to add timesheet entries on any tickets within Service Manager, they are getting the error "the specified timesheet does not exist". They are assigned the "TimesheetManager User" role and are setup as per all other users who are able to use this functionality. Has anyone come across this at all? Thanks, Jack Link to comment Share on other sites More sharing options...
AlexTumber Posted July 28, 2021 Share Posted July 28, 2021 @Jack_Podmore thanks for your post. Can you get the user to navigate to their timesheet using this link: This will automatically create their timesheet and they will now be able to log time. Alex 1 Link to comment Share on other sites More sharing options...
Jack_Podmore Posted July 28, 2021 Author Share Posted July 28, 2021 @AlexTumber Thank you for the speedy reply and resolution! Jack 1 Link to comment Share on other sites More sharing options...
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