Scheduled Start and Scheduled End Dates not available in the Email Template Variable Picker

[Berto2002]

I want to include the Scheduled Start and End Date/Times in email notifications about Change; but I cannot see them in the Variable Picker. What am I missing? Are they called something else, are they missing for a reason, are they missing as an oversight?

[Steven Boardman]

@Berto2002 if you change the entity to Change Requests and create an email template against this entity

You will have the Start and End date variables available to you (the list of variables will include all the change attributes plus the standard request variables).

When your using a different entity email template, be sure in your business process node for sending the email, to ensure you have set the Email Template Entity field accordingly

[Berto2002]

Thank you, I shall try this out.