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Scheduled Start and Scheduled End Dates not available in the Email Template Variable Picker


Berto2002
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I want to include the Scheduled Start and End Date/Times in email notifications about Change; but I cannot see them in the Variable Picker. What am I missing? Are they called something else, are they missing for a reason, are they missing as an oversight?

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@Berto2002 if you change the entity to Change Requests and create an email template against this entity

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You will have the Start and End date variables available to you (the list of variables will include all the change attributes plus the standard request variables).

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When your using a different entity email template, be sure in your business process node for sending the email, to ensure you have set the Email Template Entity field accordingly

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