Harry Hornbill Posted July 12, 2021 Posted July 12, 2021 Hello Everyone The latest build of Service Manager (2287) has been released to live.Change Log for this release are as follows:Change Pagination support and filtering option has been added to the Solutions tab in the Request details. - See more on the wiki https://wiki.hornbill.com/index.php?title=Solutions_Action_Item The priority-based Service Levels (tab in the Service Portfolio area) will no longer be functional from 31/10/2021. Please migrate to Service Level Agreements and update your processes to remove Service Levels. If the Service Levels tab is not visible on your instance, no action is required from you. - See more on this and migrating to Service Level Agreements https://wiki.hornbill.com/index.php?title=Transitioning_to_the_new_Service_Level_Agreement_functionality Fix Connection is not added to a Request when raised via Auto Responder. {PM00168139} Request categories do not collapse in the Employee Portal. {PM00167952} Previously selected information is not retained when switching catalog from a custom form in progressive capture. {PM00167908}
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