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Posted

Afternoon,

I need one of my colleagues to have access to refresh the HUD when a change gets stuck, however i cannot find a relevant role that applies this access, Can anyone point me in the right direction or let me know what Application/Database rights are needed so I can create a role?

Many Thanks

Hayley.

Example.PNG

Posted

@yelyah.nodrog

The 'Application Right' that provides this is the Service Manager > Service Desk 'restartBPMProcess' which we add to our custom roles as required.

image.thumb.png.6e2e11bca0cbf7052676b2f3bb148697.png

Does not look like the standard Incident Management roles include this, but is include in the Service Desk Admin role as far as I can see.

Cheers

Martyn

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