Jump to content

Service Manager Reports


7oaks
 Share

Recommended Posts

I have been asked to create some reports in the next few days to show the following:-

Total number of Service Requests and Incidents, Per period (which could change), Fixed within SLA, By Team (of which we have 4)

Only problem is, 1, we went live last August and 2, due to Covid have not delved into the Reporting options. 

I've attempted to amend the templates but have to admit it's not my forte (could manage Supportworks)

Does anyone use something similar that could advise me how to create one. Would be much appreciated.

Thank you

Debby

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...