davidrb84 Posted June 14, 2021 Share Posted June 14, 2021 our instance of Service Manager seems to be stuck loading the requests list. loading.... with spinning hornbill logo Link to comment Share on other sites More sharing options...
davidrb84 Posted June 14, 2021 Author Share Posted June 14, 2021 support portal also down Link to comment Share on other sites More sharing options...
LifeOfJonny Posted June 14, 2021 Share Posted June 14, 2021 Everyone who's using Hornbill at my company is getting the same issue. Our API server is mdh-p01-api.hornbill.com which looks to be where the issues are for us. Everyone is going direct to Hornbill no corporate networks for proxies. Link to comment Share on other sites More sharing options...
IntegraGreg Posted June 14, 2021 Share Posted June 14, 2021 We're getting 524 timeout errors from Cloudflare when attempting to access service manager. Link to comment Share on other sites More sharing options...
Kris Posted June 14, 2021 Share Posted June 14, 2021 Same issue to reporte here too. Link to comment Share on other sites More sharing options...
Andrew Tasker Posted June 14, 2021 Share Posted June 14, 2021 Experiencing the same issue here Link to comment Share on other sites More sharing options...
LifeOfJonny Posted June 14, 2021 Share Posted June 14, 2021 We're now getting Cloudflare origin web server down now. Link to comment Share on other sites More sharing options...
Victor Posted June 14, 2021 Share Posted June 14, 2021 Please follow: https://community.hornbill.com/topic/20954-critical-incident-affecting-the-service-in-customer-instances/ Link to comment Share on other sites More sharing options...
7oaks Posted June 14, 2021 Share Posted June 14, 2021 This is affecting us also. Unable to access request list or mailbox Link to comment Share on other sites More sharing options...
Victor Posted June 14, 2021 Share Posted June 14, 2021 Please follow: Link to comment Share on other sites More sharing options...
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