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XLS document showing as OfficeDocument.spreadsheetml.sheet


Guest Paul Alexander

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Guest Paul Alexander

We have some emails which are sent from an external source to a couple of people in the company AND to our Hornbill instance.

These emails have attachments on which, when received by Outlook are shown as .xlsx files, but when opened in the Hornbill mail app show as vnd.openxmlformats-officedocument.spreadsheetml.sheet, which we can't then open when downloaded.

image.png.c4bc044ee9f7c73b76d476903b39b3f2.png

 

image.png.248f2d37d2ac0d85038d0f6c142c6bfa.png

 

We don't seem to have this happen with any other emails, so I'm wondering if anyone has any ideas please?

 

 

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