Nikolaj Posted June 7, 2021 Share Posted June 7, 2021 hello Support, when we are changing something on assets the time is 2h behind. For our tickets it is correct. Is this a setting? thanks Nikolaj Link to comment Share on other sites More sharing options...
Victor Posted June 7, 2021 Share Posted June 7, 2021 57 minutes ago, Nikolaj said: the time is 2h behind Behind what? Mind you, timezones... So what might be behind you, might not be behind for me or another user... any more details like what timezones you use, for profile and system? Link to comment Share on other sites More sharing options...
Nikolaj Posted June 8, 2021 Author Share Posted June 8, 2021 HI @Victor we are using (UTC+01:00) Amsterdam, Berlin...... for the Requests in Service Manager it shows the correct time for last update but in asset manager it shows a wrong time not our time. best regards Nikolaj Link to comment Share on other sites More sharing options...
Victor Posted June 8, 2021 Share Posted June 8, 2021 @Nikolaj In this case it seems that the raw value that displayed which is the UTC value for the last updated date/time. I'll raise it with development so we can have a formatted value displayed here. Link to comment Share on other sites More sharing options...
Nikolaj Posted June 9, 2021 Author Share Posted June 9, 2021 @Victor thanks, that would be great. best regards Nikolaj Link to comment Share on other sites More sharing options...
Ryan Posted July 19, 2021 Share Posted July 19, 2021 Hi @Nikolaj I believe this issue has been resolved with Service Manager build 2241 as part of "Date formats on the assets list are inconsistent. {PM00167248}" Are you still experiencing this issue? Ryan Link to comment Share on other sites More sharing options...
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