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Unable to create a new shared mailbox


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Hi 

 

I am trying to create a new shared mailbox but keep getting the below error

image.png.69b2108121dd274f8a548a70624ac9c3.png

 

I have created a new role first and assigned myself to it.

then gone to create new shared mailbox and when trying to select save get this error. I dont understand why it would say you do not have access to something i haven't created yet?

 

any ideas?

 

lee

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13 minutes ago, lee mcdermott said:

I have created a new role first and assigned myself to it.

How was this role created, for the mailbox, if the mailbox did not exist? Or am I misunderstanding something here...

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@Victor

ah ive just done it..its a bit confusing becasue when creating the mailbox it has the option for a role (which was laready created so i selected it. which didnt work

 

i tried again without adding the role  then saved ok.

 

However now when i go back to roles I get the same issue on the role it wont let me add the new shared mailbox as it says i don not have acces to the mailbox?

 

its all very confusing

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