Unable to create a new shared mailbox

[lee mcdermott]

Hi 

 

I am trying to create a new shared mailbox but keep getting the below error

 

I have created a new role first and assigned myself to it.

then gone to create new shared mailbox and when trying to select save get this error. I dont understand why it would say you do not have access to something i haven't created yet?

 

any ideas?

 

lee

[Victor]

13 minutes ago, lee mcdermott said:

I have created a new role first and assigned myself to it.

How was this role created, for the mailbox, if the mailbox did not exist? Or am I misunderstanding something here...

[lee mcdermott]

@Victor

ah ive just done it..its a bit confusing becasue when creating the mailbox it has the option for a role (which was laready created so i selected it. which didnt work

 

i tried again without adding the role  then saved ok.

 

However now when i go back to roles I get the same issue on the role it wont let me add the new shared mailbox as it says i don not have acces to the mailbox?

 

its all very confusing

[Victor]

@lee mcdermott umm... does your user have Super User Role?

[lee mcdermott]

@Victor

 

yes my account ahs super user

[Victor]

@Victor well I have no idea how that error occurs... I mean, that should not happen... it can't... I'll raise a support request to have this looked at

[lee mcdermott]

@Victor

ok thanks victor

 

im off now so wil lcatch up next week

 

have a good weekend.