Backup of request data in the live instance prior to executing the Hornbill Cleaner utility

[Izu]

Please, could you confirm the steps/procedure that should be in place to backup request data prior to executing the Hornbill Cleaner utility.

[Deen]

@Izu Normally this utility is used for wiping a new system of demo\test data before a go live.  I'm not sure there is any documented backup method as such and running the tool results in permanent data deletion.  There is a dry run option you can use with the utility though if you want to test it out before committing to a live run.  If you want a backup though that would likely need to go via the Cloud team.