lee mcdermott Posted May 27, 2021 Share Posted May 27, 2021 Hi, is it possible to generate a new call and assign it to a team in the BP. We don't use tasks (very often) and think it may help us if we could get the BP to log new call as part of it's process. thanks lee Link to comment Share on other sites More sharing options...
Steve Giller Posted May 27, 2021 Share Posted May 27, 2021 If you check towards the bottom of the Service Manager Business Process Workflow wiki page in the Log Requests section under Requests there are options to raise new Requests from the workflow. Having read through that please post back here if you have further questions. 1 Link to comment Share on other sites More sharing options...
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