Ann-MarieHolloway Posted May 25, 2021 Share Posted May 25, 2021 Good Morning, Apologies if this has been mentioned elsewhere my initial search didn't bring back exactly what I was looking for. Is there a setting I can enable in Service Manager that allows the user to close their own call (should they fix it themselves after following our informative and useful self help FAQs ) Many Thanks Link to comment Share on other sites More sharing options...
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