Adrian Simpkins Posted May 24, 2021 Share Posted May 24, 2021 Hi All, So we have a team where I can assign an SR to every member of the team, but when I try to assign an IN request I am not seeing the full team in the list to assign to. I have checked the Users account, and the Service Portfolio against the 2 Services where I am seeing this issue but everything looks correct. The team in question has 7 team members - when I check the assign to list in an SR I can see all 7, however when looking at the assign list in the Incidents, I am only seeing 5 of the team members? Anyone else seeing any issues with assigning to existing teams like this at all please? Many thanks Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted May 24, 2021 Author Share Posted May 24, 2021 Ignore the above, just realised someone has removed some roles from their profile - reinserted and now working aok Many thanks! 1 Link to comment Share on other sites More sharing options...
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