Error when submitting form

[Jeremy]

When submitting a form we get this popup error.....

We were unable to process your Request. [Error: EspMethodCall::invoke: Operation[apps/com.hornbill.servicemanager/Requests::core_logProgressiveCapture] FlowCode Exception (com.hornbill.servicemanager/entities/Requests/fc_ops/core_logProgressiveCapture): nodeName: Script; nodeId: 0e49b164-a3a0-4e3e-bd90-76ad520d4ada; At 688/1: "Uncaught TypeError: Cannot read property 'length' of undefined"
    throw(e);
_fc_node_exec_0e49b164_a3a0_4e3e_bd90_76ad520d4ada]

 

Can anyone explain what this means?

[Guest Ehsan]

Hi @Jeremy,

The development team are looking into this issue. We will provide you with an update as soon as possible.

Thanks,

Ehsan

[Guest Ehsan]

@Jeremy,

We have identified the cause. The fix will be applied to your instance by the end of play today. Apologies for the inconvenience that this has caused.

Kind regards,

Ehsan