Jump to content

Undelivered Mail question

Recommended Posts

Hi All,

On the 12th I was checking our 3 mailboxes as part of my daily nosing around routine, and noticed that a number of Undelivered Mail Returned to Sender emails. However, when looking into the email I am unable to work out any details around the originating email / request. The text shows as below. I have checked the additional info tab and it just shows the mailbox address. All these emails seemed to have generated overnight, so I was just trying to work out what email was actually not delivered - any ideas welcome :)

Many thanks


I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<xxx.xxx@xx.xx.uk>: delivery temporarily suspended: conversation with
10.36.xxx.xx[10.36.xxx.xx] timed out while receiving the initial server

Link to comment
Share on other sites

Dear Adrian,

The Email is from the below Mail Server we just received it and showed it . Unfortunately there is no other information (The IP shown is for a range inside the NHS org and not one of ours). 

Received: from Prefilter-postMTA1.emailsecurity.trendmicro.eu (prefilter-postmta1.emailsecurity.trendmicro.eu []) by live.hornbill.com (Postfix) with ESMTPS id 83556140175 for

Kind Regards 

Keith Stevenson

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...