Service Manager - Business Process BPM "Functions"

[JamieMews]

I am not sure if I have posted in the correct area but....

 

I know its alot of work to implement but I think the BPM functionality would be massively improved if we could create custom functions with an input and output. 

 

The current work around is to import the templates into a stage but these can become outdated. 

Dragging a custom function into a BPM would be extremely beneficial. 

They could be created in a similar way to "Auto Tasks".

I do scripting on the side and so many times I have thought.. "Hmm. I wish i could put this in a function with variables and re use". 

 

Thanks

 

Jamie

 

 

 

[James Ainsworth]

Hi Jamie,

Yes, this would be the correct area for this type of post.  I believe that having a node in a workflow that processes an autotask has been discussed, but not sure of the outcome and if there were some technical concerns to this type of approach.  I'll see if I can find out more about this topic.