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Issue identifying attachments


Michael Sharp
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Hi we're looking to on-board our recruitment team into Hornbill and an issue has been raised where attachments often have the same name (e.g. MyCV.docx, automatically attached from inbound email) and it's difficult to determine the difference between each when attaching to an email as the description/comment does not come through.  This is also evident in the service portal where we want hiring managers to come and review the prospective CVs.  Is there any way to show this detail please?  Screenshot below:

image.png.cb9fb5dce83aa05799f3036fc4e10287.png

image.png.185cee4eafbd32a50944b893880432e3.png

 

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