Request notification no longer working?

[lee mcdermott]

Hi,

 

it appears that our email updates is no longer working (when a user updates a call by email the request owner should get an email to tell them of the update.

 

this doesn't appear to work anymore?

Has something changed or anyone aware of any issue around this?

 

thanks

lee

[lee mcdermott]

please ignore this as after some testing t does appear to be working..

 

i think i have been provided with incorrect info from one of the analysts 

 

lee