Jump to content

Tagging people who cannot access ticket


Recommended Posts

It's quite annoying being tagged in a ticket and getting a notification about it and then, when trying to access the ticket you are mentioned in you cannot access it because it belongs to another team/service.

Would it be possible to either automatically be made a member of a ticket where you are tagged, or at least be given read only access to it regardless of ownership.

  • Like 2
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...