List of email templates in a request

[Guest Paul Alexander]

The list of email templates seems to have disappeared from requests (I used to use this to test new email templates with a specific ticket type). 

Has this been changed on purpose (have I missed something!) or is mine broken? I've tried logging out and in again just in case, but it's still not showing:

 

 

 

 

thanks

[Alberto M]

@Paul Alexander, we don't have this activated but, to check it, I've activated the setting for a moment, refreshed the request page, and it allowed me to select a template.

Did you tried to clear the browser cache?

 

 

[Guest Paul Alexander]

Hi @Alberto M

Thanks for that.....I've tried clearing the cache and switching the setting off and on again, but it's still showing me a 'blank' list. So there's definitely something not right either with my Chrome or with our settings...I just don't know what

 

[Deen]

This issue was caused by blank email templates, deleting any blank templates from the below location in the admin view should correct the problem.