Harry Hornbill Posted April 19, 2021 Share Posted April 19, 2021 Hello Everyone The latest build of Service Manager (2200) has been released to live.Change Log for this release are as follows:NewYou can now suspend a process to wait for a document to be added to the Request. This can be achieved through "Requests > Suspend > Wait for Document" Hornbill Automation. - See more on the wiki https://wiki.hornbill.com/index.php/Service_Manager_Business_Process_Workflow#Wait_for_Document {CH00166356}Category is now available as a column in the Requests list and customised views. - See more on the wiki https://wiki.hornbill.com/index.php/Request_List {CH00140998}ChangeAutomatically end an active Supplier Event when a Request is resolved. This behaviour can be controlled via "app.request.stopActiveSupplierContractEventOnResolution" application setting. - See more on the wiki https://wiki.hornbill.com/index.php?title=Supplier#Plugins {CH00166588}Fix"Could not connect to server" error shown when viewing the Service Demand Chart. {PM00166916}Failure to update Requests list views when a date condition is included. {PM00166210}Missing results when using the quick filter option in the Assets list to find mobile devices. {PM00166816}Truncate the summary text to the maximum characters allowed when a Request is updated. {PM00166803}The 'Service Portal' option in the global search should not be shown when the old Service Portals are disabled. {PM00166776}Request link in an authorisation opens the Request details page in My Services rather than the Employee Portal. {PM00166772} Link to comment Share on other sites More sharing options...
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