BPM Error: Decision node

[Giuseppe Iannacone]

I'm receiving this error message while trying to validate the priority of a request, based on a task field outcome

[Giuseppe Iannacone]

@Victor can you help me in addressing this issue?

thanks

[Steve Giller]

Without looking at the Workflow itself it is tricky to diagnose, but the error refers to TaskAnswers - you have three inputs to the previous Parallel Processing node; from Request Validation IN, Request Validation SR, and No Match.

If the Decision node that is in error is branching on either of those tasks it can only have a defined answer for one or neither of them, never both.

If it's branching on the results from a different Task we'll need a wider view of the Process.

[Giuseppe Iannacone]

@Steve Giller in regard of this topic, you have identified a defect and I know you are working to solve in a future update of Service Manager.

When a new BPM has spawned all the custom field get reset or the data are persistent?