Having a scheduler on the Service Availability on the Service Portfolio

[Adrian Simpkins]

Hi All,

Not sure if this has been raised previously - currently there are 3 options on the Service Availability function in Hornbill which is great. However, there does not appear to be any option to schedule a planned impact. The scenario we are looking to address would be for Planned Changes on a system which of course would impact its availability, so if a have a Change agreed at CAB we could also ensure availability data is kept up to date and accurate.

Would it be possible to have a scheduler installed here at all, so we could for example set our out of hours changes to auto appear / auto remove for these types of availability impacts?

(Not sure if this has already been asked for previously but couldn't see anything obvious when searching here)

Many thanks

[Adrian Simpkins]

Bump on this please  @Andre de Waal can you assist in this enquiry at all please ! Many thanks

[Adrian Simpkins]

bump