chrislord Posted March 30, 2021 Share Posted March 30, 2021 Please can I raise a feature request for a setting to include archived users in the user search (this would be the Customer Search form in the PCF, Customised user-related questions in the PCF, change subscribers in the request record etc.) We have a use where a leaver may already be disabled in our AD and the user becomes archived and said user is unable to be selected in a our leaver request PCF. Thanks 1 Link to comment Share on other sites More sharing options...
chrislord Posted April 20, 2021 Author Share Posted April 20, 2021 Is this something that can be added as a feature? Link to comment Share on other sites More sharing options...
AlexTumber Posted November 23, 2023 Share Posted November 23, 2023 @chrislord in the latest update for Service Manager that was released earlier this week, we added the ability to include archived users as part of the customer selection process for co-workers only. Attached is a screenshot of what this looks like. Hopefully you will find this feature useful. Alex Link to comment Share on other sites More sharing options...
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