BPM - Hornbill Automation - Wait for Change Schedule

[AlexOnTheHill]

Hello,

I am trying to improve our change business process and have noticed recently that a number of changes seem to be approved without having a schedule set.

I have tried adding an automation which makes the process wait until the change has its change date scheduled but there doesn't appear to be an option among the tasks.

Is there something I am missing or can this option be made available?

 

Alex

[Guest Mary]

Hi @AlexOnTheHill

 

 

https://wiki.hornbill.com/index.php?title=Service_Manager_Business_Process_Workflow

 

[AlexOnTheHill]

Oh wonderful! Thank you Mary