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Request List Bulk Actions - Resolve and Close


Martyn Houghton
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At the moment if you want to close a bulk number of requests you have to update them to Resolved so that you can populate the resolution text and closure category, and then select them again for another Bulk Action to close them.

Can we request a combined Resolve and Close action to allow the setting of the Resolution Text and Closure Region plus then updates the status to Resolved and then subsequently Closed, in one bulk action.

Cheers

Martyn

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