Martyn Houghton Posted March 11, 2021 Share Posted March 11, 2021 At the moment if you want to close a bulk number of requests you have to update them to Resolved so that you can populate the resolution text and closure category, and then select them again for another Bulk Action to close them. Can we request a combined Resolve and Close action to allow the setting of the Resolution Text and Closure Region plus then updates the status to Resolved and then subsequently Closed, in one bulk action. Cheers Martyn Link to comment Share on other sites More sharing options...
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