Trying to change customer, but only works if the customer is a 'user' rather than a 'basic' type

[Guest Paul Alexander]

I'm trying to get a request to change the customer in the bpm, but it only seems to work if the 'new' customer is a 'user' type rather than a 'basic' type.

Basically, I'm getting the Employee Number and using that to find the user, then getting the UserID and using that to change the customer. I'm writing the output of the 'get user' node to the timeline so I know I'm getting some data back, but the 'change customer' ONLY works if that user is a 'user' type in the db:

 

Is this by design?

 

thanks

 

 

[Steve Giller]

Is the new Customer subscribed to this Service?

[Guest Paul Alexander]

3 minutes ago, Steve Giller said:

Is the new Customer subscribed to this Service?

well of course not! that'd be way too easy!!

If only there was a message telling me these things! 

 

Thanks @Steve Giller