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Reminder Emails for Change Requests


samwoo
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Good afternoon,

We were looking at the Change Calendar and were wondering how we can be reminded of any upcoming Changes.

  1. Initially I thought about using the API in PowerShell which would run daily in the morning to look at any changes in the next 24 hours, extract the email addresses of the Owner, all the Members and Connections, but there doesn't seem to be anything that can be used to get information from the Change Calendar.
     
  2. Then I thought about using the BPM, to say... send a reminder email to the Owner, Member and Connections of a Change Request 24 hours before the Change is due.  But then I thought... how would that work for emergency Changes... 

So, I am really looking for anyone to provide any potential solutions / advice on what we could do to set this up, as automated as possible.

Thanks,

Samuel

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