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Bulletin Banners on Employee Portal


Adrian Simpkins
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Hi All,

I noticed last night when doing some prep work on our new Employee Portal that the bulletins / banners did not appear to work as expected. The 2 bulletins we have on our Service Portal are showing on the Employee Portal with no issues, but the time to swap between the 2 banners appears to have an issue in that both banners appear to be displayed for 1/2 second, so when viewing these on the portal the image just constantly swaps / flashes.

I could not see anywhere to set the time a banner is shown, and previously on the Service Portal it would just page through the banners showing each one say for 5 seconds, then moves to the next one. However, this seems to be missing / not working correctly on the banners on the Employee Portal. 

Is anyone else seeing the same issue?

Many thanks

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Hi All, I can now see the banners again on the portal, thank you for the prompt action.


However, the issue I describe above still appears to be appearing - the banners are flashing constantly and do not appear to be displaying how they do on the old Service Portal. Is anyone else seeing this at all please?

Thanks

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Hi Dan, on the old portal the banners would cycle through display say for 5 seconds each, however when viewing these on our Employee Portal, this slow cycling is not appearing - the 2 banners we have constantly swap and are not cycling slowly for 5 seconds each (hope that makes sense)


Thanks

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Hi Dan,

Ignore this post - we had the millisecond transition time set to 5, instead of 5000 - i think we just presumed this field was a second value, not milliseconds. updated it now and the banners are now cycling as expected in a slow mannered way :)

Many thanks as always

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