Mark (ESC) Posted March 4, 2021 Posted March 4, 2021 Would like to create a report that lists feedback; currently can easily produce a report that shows ratings out of five. The following fields are self explanatory; Requests->Feedback Status ID Requests->Feedback Status Requests->Rating What I am still looking for is the Customer Feedback questions fields, as we ask three voluntary questions when feedback is requested. Thanks 1
Adrian Simpkins Posted March 4, 2021 Posted March 4, 2021 Hi Mark, Strangely enough I have this exact same requirement coming up here for our instance, as we are about to add questions to our feedback, so I would be interested to see how the feedback questions can be output for review as well. I would presume these questions are writing to a data field somewhere, and I can see a table named Service Feedback Questions in the report builder on the admin back end, and I would presume this would be where these questions would be retrieved from. We have not set our questions up as yet for me to try this on as yet, Many thanks Adrian
James Ainsworth Posted March 9, 2021 Posted March 9, 2021 Have a look at this forum post and let us know if it helps. 1
Adrian Simpkins Posted March 10, 2021 Posted March 10, 2021 Hi James Perfect, works a treat Many thanks as always
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now