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Error opening attachments within a request


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We are seeing more and more instances now of us not being able to open attachments either attached to the request or in the inbox when trying to view directly from the email.

Would it be possible for someone to take a look to try to resolve this issue for us? We believe that we are within our storage limits etc so can see no reason why this is happening. Some of our attachments are time sensitive for students and claiming allowances etc and would appreciate a speedy response to this issue.

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