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Report / audit on individual performance (timeline)


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Hi

Is there a report or an audit available to show what a technician has updated?

I could do last updated by, however if someone else has been after them it wouldnt pull through on the report.

 

its around performance management of staff and seeing how many calls they are updating within a working day....

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You could create a report using the main requests table and also h_buz_activities I believe.  There is a h_actor column in the activities table which you can use to filter by technician.

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  • 3 weeks later...

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