Report / audit on individual performance (timeline)

[danb]

Hi

Is there a report or an audit available to show what a technician has updated?

I could do last updated by, however if someone else has been after them it wouldnt pull through on the report.

 

its around performance management of staff and seeing how many calls they are updating within a working day....

[Deen]

You could create a report using the main requests table and also h_buz_activities I believe.  There is a h_actor column in the activities table which you can use to filter by technician.

[Josh Bridgens]

I am currently looking for somethign similar however there appears to be no way to filter this down without a major degree of innacuracy. any help would be great!