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Portal showing 'Resolve by' date rather than the 'on hold until' date


Paul Alexander
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Hi

Just noticed that, in the portal, when a request is put 'on hold', it's showing the 'on hold until' date as 'resolve by':

So Service Manager shows this when the request is put on hold:

image.thumb.png.c7da2ebd4b8a1fa448546b6e15f543da.png

 

And the Portal shows this (which is wrong - it should either show 'On Hold Until' with the on hold date OR 'Resolve by' with the resolve by date ):

image.thumb.png.3ffcb182550294ccafc400d1cd66f191.png

 

 

But when the request is taken Off Hold, SM shows this:

image.thumb.png.d93e131d1e4e31b61f4efe3122b85a53.png

 

Which shows in the Portal as this (which is right):

image.thumb.png.5a2aca6195d83099ab818128888dd8fb.png

 

 

thanks 

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