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Log Requests Node Issues


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Good afternoon,

I am using a 'Log Requests' node in order to generate a separate ticket. I need to be able to specify the Service and Catalog Item. 

I've populated the relevant fields within the node options as follows:



This unfortunately does not pick up the specified Service + Catalog but simply re-raises a new ticket using the same BPM as the current ticket.

Can you please advise if im missing something here please?

Kind regards,

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