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Log Requests Node Issues


aykut.boyraz
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Good afternoon,

I am using a 'Log Requests' node in order to generate a separate ticket. I need to be able to specify the Service and Catalog Item. 

I've populated the relevant fields within the node options as follows:

image.png.bdcc2981e1313cad9de0aec83a4e6095.png

 

This unfortunately does not pick up the specified Service + Catalog but simply re-raises a new ticket using the same BPM as the current ticket.

Can you please advise if im missing something here please?

Kind regards,
Aykut

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