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Identifying which Users have only the basic user subscription


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Posted

Hi,

I can't find an easy way to identify which of our people has only the Basic User Subscription for collaboration, and not the Service Manager Subscription.

 

Posted

@Joe in the admin console you can see the following:

Basic and Full (Collaborators)

image.png

Then for the app subscriptions you can see this under the app (assuming you have the appropriate roles and rights), which will only ever be full (collaborator) users, as these are the only one's who can have app subscriptions.

image.png

It dosen't show you who hasn't got a subscription, but instead, those who have. 

Hope that helps

 

Posted

Thanks for the quick reply. It helps.

I just need to figure out why one of my team is not getting into that list!

Posted

Sorted now. They had to log on to be counted in the subs. Also, Luckily I know the approvals-only people by name.

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