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Support webform used to raise a support request is currently unavailable


yelyah.nodrog
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Message added by Victor,

UPDATE: The issue affecting the webform has now been fixed and the webform is operational.

We are investigating an issue that prevents the webform from authenticating user details. If you need to use the form to raise a support request please PM me the details and we will raise it for you.

Please do not PM me about the issue with the webform, we are aware of it :)

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Morning,

 

I am trying to log a issue to hornbill support however i cannot get past the first page, whenever I put in my details it either clears them or leaves them in he box but nothing else happens, no error messages appear? I can still get into success.hornbill.com fine but obviously cant raise a ticket from there?

image.png.1f5d38d8c184f8d7301c16b97ba7426e.png

Many Thanks

Hayley.

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