Linking to an Incident/Request Retrospectively

[Ann]

Afternoon All

Hope you are safe and well.  Please would it be possible to help/advise?  We used to be able to add time to our time sheets and then go into an incident or request and press the + sign on our time sheet entry and it would link it to the incident/request that was open, however now when we press the + symbol this is no longer working.  It allowed us to link our time sheet to the appropriate incident/service request retrospectively.  Thank you.

Kind Regards

Ann

[AlexTumber]

@Ann thanks for your post. This sounds like a bug. I will ask our development team to investigate.

Alex

[Ann]

@AlexTumberThank you, that is fantastic.