Jump to content

Query on how to set default change BP?


lee mcdermott
 Share

Recommended Posts

Hi,

I have just changed our change process and created a new BP, however after changing the default BP as below for some reason it has picked up the new Pro cap but has continued to use the old BP?

image.png.6d8fa26c266a572bd96004ecda6903ba.png

 

I have just spotted that on each Service under change their is a workflow as below which actually has the old BP set. Does this setting take priority over the settings in the  application settings showed above?

Will it be a case of just changing this to reflect the new BP?

image.png.116c957ef932e76717c8b064efa9491e.png

 

thanks lee

Link to comment
Share on other sites

@lee mcdermott the default BPM will only be invoked  if no other business process is set for the change you raise.

If you are running changes against services (which looks to be the case), it will use the bpm defined in the workflow for each service.

So if you change the workflow from RFC to rfcv2 in the service > configuration > change > workflow setting this should then use the new workflow. 

Obviously you would need to do the same for other services which you raise changes against (if needed)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...