lee mcdermott Posted February 24, 2021 Share Posted February 24, 2021 Hi, I have just changed our change process and created a new BP, however after changing the default BP as below for some reason it has picked up the new Pro cap but has continued to use the old BP? I have just spotted that on each Service under change their is a workflow as below which actually has the old BP set. Does this setting take priority over the settings in the application settings showed above? Will it be a case of just changing this to reflect the new BP? thanks lee Link to comment Share on other sites More sharing options...
Steven Boardman Posted February 24, 2021 Share Posted February 24, 2021 @lee mcdermott the default BPM will only be invoked if no other business process is set for the change you raise. If you are running changes against services (which looks to be the case), it will use the bpm defined in the workflow for each service. So if you change the workflow from RFC to rfcv2 in the service > configuration > change > workflow setting this should then use the new workflow. Obviously you would need to do the same for other services which you raise changes against (if needed) Link to comment Share on other sites More sharing options...
lee mcdermott Posted February 24, 2021 Author Share Posted February 24, 2021 @Steven Boardman thanks steve, I didn't even realise that they were set against the services, so explains why it was still using the old BP. Link to comment Share on other sites More sharing options...
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